Joshua Boesen

1970 Merlot Ct · Wheeling, IL 60090 · (224) 587-6173 · contact@joshboesen.com

Passionate about writing clean, efficient code and staying at the forefront of emerging technologies. I bring a self-starter mindset and a disciplined approach to development, seeking an entry-level position to apply my full-stack capabilities and contribute to impactful, large-scale technical projects.


Experience

Server/Bartender

Cooper's Hawk

• High-Volume Multitasking: Managed a fast-paced station of 6–8 tables simultaneously, ensuring 100% accuracy in order entry and timely delivery of services under peak pressure.
• Customer Experience & Conflict Resolution: Provided high-touch hospitality to diverse clientele, proactively resolving guest concerns.
• Technical Proficiency: Mastered complex Point of Sale (POS) systems (MICROS by Oracle) to process transactions, manage floor seating, and coordinate real-time communication between front-of-house and kitchen staff.
• Collaborative Teamwork: Partnered with kitchen, bar, and support staff to optimize workflow and ensure seamless service during high-traffic shifts and special events.
• Detail-Oriented Upselling: Leveraged deep product knowledge to provide personalized recommendations.

June 2022 - Present, Arlington Heights, IL

Freelance Programmer (Java, HTML, Python, Linux)

Independent

• Full-Stack Development: Engineered custom website solutions and Java-based plugins, managing the full software development life cycle.
• Infrastructure Management: Provisioned, deployed and maintained cloud server environments.
• Capacity Management: Successfully executed technical commissions while maintaining a full-time professional schedule and advancing a formal Computer Science education.

January 2015 - Present

Server/Host

Tuscany Restaurant

• Customer Excellence: Delivered a premium dining experience by maintaining high service standards, consistently ensuring guest comfort, safety, and total satisfaction.
• Safety & Compliance: Upheld rigorous safety protocols and operational standards to provide a secure and welcoming environment for all patrons.
• Operational Efficiency: Proactively identified and implemented strategies to reduce overhead, eliminate resource waste, and optimize restaurant costs.

June 2017 - May 2020, Wheeling, IL

Busser/Food Runner

Tuscany Restaurant

• Operational Efficiency: Thrived in a high-velocity environment, leveraging advanced time management and attention to detail to execute complex service workflows.
• Personal Touch: Built and maintained strong customer relationships by providing personalized service and proactively resolving diverse customer needs.
• Coordination: Synchronized with kitchen and floor staff during peak hours to expedite orders and ensure seamless service delivery under pressure.
• Maintenance: General facility maintenance and resource preparation to ensure 100% operational readiness.

May 2016 - June 2017, Wheeling, IL

Education

Western Governors University • Millcreek, Utah

Bachelor of Science
Computer Science - Software Development Track

2026

DePaul University • Chicago, IL

Bachelor of Science

GPA: 3.35 - Transferred to Western Governors University to finish degree

2022

Skills

Programming Languages & Tools
Workflow
  • Analysis & Planning
  • Design & Architecture
  • Implementation
  • Deployment & Maintenance

Interests

Experienced computer programmer and IT specialist with strong organization, time management and communications skills. Strong work ethic and quick learner.

When I'm not working, I enjoy the outdoors, spending time with my dog and family, and traveling the world to enrich my personal experiences.


Awards & Certifications

  • CompTIA A+ Computer Repair Certification
  • CompTIA Network+ Computer Repair Certification
  • CompTIA Security+ Computer Repair Certification
  • 3 rd Place - CyberPatriot Computer Security Competition, 2018