Passionate about writing clean, efficient code and staying at the forefront of emerging technologies. I bring a self-starter mindset and a disciplined approach to development, seeking an entry-level position to apply my full-stack capabilities and contribute to impactful, large-scale technical projects.
• High-Volume Multitasking: Managed a fast-paced station of 6–8 tables simultaneously, ensuring 100% accuracy in order entry and timely delivery of services under peak pressure.• Customer Experience & Conflict Resolution: Provided high-touch hospitality to diverse clientele, proactively resolving guest concerns.• Technical Proficiency: Mastered complex Point of Sale (POS) systems (MICROS by Oracle) to process transactions, manage floor seating, and coordinate real-time communication between front-of-house and kitchen staff. • Collaborative Teamwork: Partnered with kitchen, bar, and support staff to optimize workflow and ensure seamless service during high-traffic shifts and special events. • Detail-Oriented Upselling: Leveraged deep product knowledge to provide personalized recommendations.
• Full-Stack Development: Engineered custom website solutions and Java-based plugins, managing the full software development life cycle.• Infrastructure Management: Provisioned, deployed and maintained cloud server environments.• Capacity Management: Successfully executed technical commissions while maintaining a full-time professional schedule and advancing a formal Computer Science education.
• Customer Excellence: Delivered a premium dining experience by maintaining high service standards, consistently ensuring guest comfort, safety, and total satisfaction.• Safety & Compliance: Upheld rigorous safety protocols and operational standards to provide a secure and welcoming environment for all patrons. • Operational Efficiency: Proactively identified and implemented strategies to reduce overhead, eliminate resource waste, and optimize restaurant costs.
• Operational Efficiency: Thrived in a high-velocity environment, leveraging advanced time management and attention to detail to execute complex service workflows. • Personal Touch: Built and maintained strong customer relationships by providing personalized service and proactively resolving diverse customer needs. • Coordination: Synchronized with kitchen and floor staff during peak hours to expedite orders and ensure seamless service delivery under pressure. • Maintenance: General facility maintenance and resource preparation to ensure 100% operational readiness.
GPA: 3.35 - Transferred to Western Governors University to finish degree
Experienced computer programmer and IT specialist with strong organization, time management and communications skills. Strong work ethic and quick learner.
When I'm not working, I enjoy the outdoors, spending time with my dog and family, and traveling the world to enrich my personal experiences.